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Agency Registration

Please register your company. Simply download our simple form to register your agency with Grand Canyon Railway.

Agent Registration

Please contact your agency owner/manager to see if your agency already has an account with Grand Canyon Railway. If one has been set up, simply ask your agency owner/manager to set you up with your own username and password and you'll be on your way!

Welcome to Grand Canyon Railway's travel professional website.

We appreciate your support and are grateful to all of our travel partners.

We remain firm in our commitment to continuously provide you with the service and attention you deserve. Our travel professional website will provide you with helpful tools and resources that will assist you in providing the highest level of service to your clients.

There is no more an enriching Grand Canyon experience than arriving by rail - the original way. The Railway makes it easy for travel professionals to plan for their clients by providing a full-service reservation department, groups department, and packages that combine all the elements necessary for a rewarding Grand Canyon vacation including a stay at the Maswik Lodge North inside the park with the ease of one phone call. Explore multiple options to satisfy what your customers wish to see, the time they would like to invest and the level of service they desire to fulfill their Grand Canyon adventure.


Sales Support

Have questions? Need personalized training? E-mail your request to our sales department and a regional sales manager will be in contact with you shortly. You can also call (928) 773-1976 ext 2256 to speak with our sales administrator. Or you can e-mail us at sales@thetrain.com.


Sales Collateral

Order GCR collateral to display in your office. E-mail your request to our sales department and brochures will be sent to your business. You can also call (928) 773-1976 ext 2256.


Travel Agent Benefits

If you're a registered travel agent, you can save 50% off Coach Class train travel and accommodations at the Grand Canyon Railway Hotel. We're proud of what we have to offer and want you to have a chance to experience it first-hand - at a great rate. Call 1-800-843-8724 and ask for the FAMTA rate when making reservations.

Disclaimer

POLICIES (EXCEPT POLAR EXPRESS)

All reservations for Grand Canyon Railway require full payment at the time of booking the reservation. If your plans change, you may modify your reservation up through the day prior of your original date of travel. Changes are subject to availability and subject to the current applicable rates and restrictions for the new dates, classes of service, packages, etc. If you must cancel your reservation, you may receive a full refund of the payment provided you cancel the reservation and obtain a cancellation number at least 72 hours (3-days) prior to the date of travel. Cancellations made less than 72 hours prior to the date of travel will be non-refundable and your payment will be forfeited. Reservations booked within 72 hours are immediately non-refundable. Tickets must be picked up a minimum of 30 minutes prior to the scheduled train departure from the Grand Canyon Railway Depot in Williams, AZ. We recommend picking up tickets at least 1 hour before departure. Grand Canyon Railway tickets are non-transferable and the person picking up the tickets must match the name on the reservation (photo identification will be required for pickup). Failure to arrive on the scheduled arrival date will result in cancellation of your reservation and forfeiture of your deposit.


The Polar Express Policies

All reservations for Polar Express require full payment at the time of booking the reservation. AA If your plans change, you may modify your reservation up to 7 days prior to the original date of travel. Please note that permitted modifications are subject to availability and are limited to adding guests to the reservation or making changes to the travel dates (new dates must be in the same Polar Express season). Cancellations for Polar Express train only reservations are non-refundable and cancellations for Polar Express packages are subject to a 50% cancellation penalty. Cancellations are considered to be a reduction to the number of guests or a cancellation of the entire reservation. Polar Express tickets will be available for will-call pick-up on the evening of the trip at the Grand Canyon Railway Depot in Williams, AZ. Guests are encouraged to arrive early to enjoy the events before the Polar Express train departs for the North Pole and tickets must be picked up a minimum of 30 minutes prior to the scheduled train departure. Polar Express tickets are non-transferable and the person picking up the tickets must match the name on the reservation (photo identification will be required for pickup).


All Reservations

Rollaways or cribs are available upon request. Please note all room types will not accommodate a rollaway and/or crib; please refer to room type description. Rates and taxes are subject to change without notice. Please note that special requests are not guaranteed; however they will be noted and honored when possible.


Groups

Group reservations (20 or more train seats; 10 or more rooms) can be made by contacting Group Sales at 800-843-8723. This site should only be used for Reservations of up to 9 train-only passengers, or one room up to four adults maximum and /or five people per room for the same person on the same dates and at the same hotel/lodge. Reservations booked via this site that are considered to be a Group are subject to cancellation.


Reservations

Rates and taxes are subject to change without notice. Please note that special requests are not guaranteed; however they will be noted and honored when possible.