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To learn more about how the Grand Canyon Railway & Hotel or our parent company, Xanterra Travel Collection, can offer your clients A World of Unforgettable Experiences click here.

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Individual Travel Agent Registration

Please contact your agency owner/manager to see if your agency already has an account with the Grand Canyon Railway & Hotel. If one has been set up, simply ask your agency owner/manager to set you up with your own username and password and you'll be on your way!

Welcome to Grand Canyon Railway & Hotel's travel professional website.

We appreciate your support and are grateful to all of our travel partners.

Sales Support

Have questions? Need personalized training? Contact your Regional Sales Manager!

Click here to access our Regional Sales Manager Map.

Robin Koval | rkoval@xanterra.com| 928-310-8225
Tricia Halsema | thalsema@xanterra.com | 562-243-6079
Heather Seymour (International Travel Agent Inquiries) | hseymour@xanterra.com 
For password resets, or other sales materials, contact sales-railway@xanterra.com

Education Materials

To request a Grand Canyon Railway webinar, please send an email to sales-railway@xanterra.com to schedule. 
Learn about our new AAA Member Benefits here

Collateral & Media

Brochure & Flyer Downloads

Travel Agent Branded: AAA Branded:

Media Images, Logos, and Videos

For approved Grand Canyon Railway Images, Logos, and Videos - click here
Sales Collateral

Print Brochures

For print brochures, contact sales-railway@xanterra.com

Reservation Policies
All non-Polar Express reservations for Grand Canyon Railway require full payment at the time of booking the reservation. If your plans change, you may modify your reservation up through the day prior to your original date of travel. Changes are subject to availability and subject to the current applicable rates and restrictions for the new dates, classes of service, packages, etc. If you must cancel your reservation, you may receive a full refund of the payment provided you cancel the reservation and obtain a cancellation number at least 72 hours (3-days) prior to the date of travel. Cancellations made less than 72 hours prior to the date of travel will be non-refundable and your payment will be forfeited. Reservations booked within 72 hours are immediately non-refundable. Tickets must be picked up a minimum of 30 minutes prior to the scheduled train departure from the Grand Canyon Railway Depot in Williams, AZ. We recommend picking up tickets at least 1 hour before departure. Grand Canyon Railway tickets are non-transferable and the person picking up the tickets must match the name on the reservation (photo identification will be required for pickup). Failure to arrive on the scheduled arrival date will result in cancellation of your reservation and forfeiture of your deposit.

Unless otherwise noted, the rates apply per room, per night, based on double occupancy. Extra adult and rollaway charges apply. Rollaways or cribs are available upon request. Please note all room types will not accommodate a rollaway and/or crib; please refer to room type description. Rates and taxes are subject to change without notice. Please note that special requests are not guaranteed; however, they will be noted and honored when possible. Children 15 and under stay free when accompanied by an adult.

Group reservations (20 or more train seats; 10 or more rooms) can be made by contacting Group Sales at 800-843-8723. This site should only be used for reservations of up to 19 train only passengers, or a maximum of 9 rooms/packages for the same person on the same dates and at the same hotel/lodge. Reservations booked via this site that are considered to be a Group are subject to cancellation.

Only Roundtrip train tickets may be purchased online. One-way train travel pricing is 80% of the Roundtrip rate and must be booked over the phone. Please call 1.800.THE.TRAIN (800-843-8724) to reserve one-way tickets.